Last updated: June 5, 2026
These Terms of Service ("Terms") govern your access to and use of the website and services provided by RevRep ("RevRep," "we," "us," or "our"). By accessing our site or engaging our services, you agree to these Terms.
RevRep provides a managed service that operates a connected customer-acquisition and retention system on your behalf, including (without limitation) the Front Desk inbound voice agent, Outreach outbound voice agent, and the Conductor managed workflows. The specific scope, deliverables, fees, and term of your engagement will be set out in your subscription, order form, or written agreement with us.
Fees, billing cadence, and term are as specified in your order form or written agreement. Unless your agreement states otherwise, fees are non-refundable once services have commenced. Pricing is subject to change with notice; existing customers retain their current pricing through the end of their then-current term.
You agree to provide accurate information about your business, hours, services, and team during onboarding; to grant access to required third-party platforms (such as your calendar or CRM); to ensure your use of the service complies with applicable law (including call-recording disclosure laws in your jurisdiction); and to use the service only for lawful purposes.
Our services connect to third-party platforms you authorize (telephony, calendaring, CRM, communication tools, automation services, and others). We are not responsible for the availability, performance, pricing, or policies of those platforms, and your use of them is subject to their own terms.
You own your call recordings, transcripts, lead data, and other customer data. We act as a service provider with respect to that data and process it on your behalf, in accordance with our Privacy Policy. We do not use your data to train outside AI models.
RevRep retains all rights, title, and interest in the underlying platform, software, models, prompts, and workflows used to provide the services. You receive a limited, non-exclusive, non-transferable right to use the services during your engagement.
We target high uptime and continuously improve the service, but we do not guarantee uninterrupted availability or specific business outcomes (such as lead volume, booking rates, or revenue). Performance depends on many factors outside our control.
To the maximum extent permitted by law, RevRep will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or revenue, arising out of or related to the services. Our total liability for any claim will not exceed the amount you paid to us for the services in the three (3) months preceding the claim.
Except as expressly stated in a signed agreement, the website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied.
Either party may terminate as set out in your order form or written agreement. Provisions that by their nature should survive termination (including intellectual property, data ownership, disclaimers, and limitation of liability) will survive.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any disputes will be resolved in the state or federal courts located in California.
We may update these Terms from time to time. Continued use of our site or services after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to admin@revrep.ai.